Account Specialist / Customer Service Representative - Bali, Indonesia

Join TroyCor Lighting Corporation as an Account Specialist / Customer Service Representative in the vibrant heart of Bali! We are seeking a dynamic and experienced professional to manage client accounts, provide exceptional customer support, and drive sales growth. In this role, you'll work closely with clients in Bali's bustling markets, ensuring their needs are met with personalized attention and innovative solutions. TroyCor Lighting Corporation is a leading provider of high-quality lighting solutions, serving both local and international clients with a commitment to excellence and customer satisfaction.

As an Account Specialist / Customer Service Representative, you'll be responsible for building and maintaining strong relationships with clients, understanding their unique requirements, and providing tailored solutions. You'll leverage tools like Salesforce and HubSpot to manage client interactions and track sales performance. This role offers a unique opportunity to work in one of the world's most beautiful destinations while contributing to a company that values innovation, integrity, and customer-centricity.

📋 Tanggung Jawab Pekerjaan

• Manage and grow client accounts by providing exceptional customer service and support.
• Build and maintain strong relationships with clients through personalized communication and follow-ups.
• Assist in the sales process by identifying client needs, proposing tailored solutions, and closing deals.
• Leverage Salesforce and HubSpot to manage client interactions, track sales performance, and generate reports.
• Collaborate with the sales and marketing teams to ensure seamless client experiences and drive sales growth.
• Provide technical support and troubleshooting for lighting products and systems.
• Stay up-to-date with industry trends, competitor activities, and market developments.
• Attend trade shows, exhibitions, and other industry events to network with clients and prospects.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in account management, customer service, or a related role in the lighting or electrical industry.
• Proven track record of successful account management and sales growth.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and time-management skills.
• Proficiency in English, both written and spoken.
• Familiarity with Salesforce and HubSpot is a plus.
• Valid driver's license and willingness to travel.

🛠️ Keahlian

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